Experience History    :

1)

Organization               : Accenture Services Pvt Ltd

Duration                      : June 2011 Till Date

Designation                 : Associate Manager

Job Role                     : Managing IT Projects and Service Delivery

Responsibilities and Nature of Job:

• Develops and articulates Microsoft IT solutions based on the enterprise’s strategic business or technical requirements.
• Develops and communicates architectural Tools design for network transformation for Thomas Cook client.
• Designed and implemented Active Directory password reset tool (SSRPM) for Thomas Cook.
• Designed and implemented Cisco License Manager for managing CISCO device licenses for Thomas Cook.
• Designed and managed MS Windows development environment to test, build and implement tools deliverables.
• Defines and validates technical requirements and architecture quality attributes.
• Produces Microsoft application design documentation for complex integration for service management (SCCM / Active directory) with CMDB
• Integrated Software licensing with FlexNet Application, Created custom SQL query to extract data from SCCM / AD and automated the data output to FlexNet database.

2)

Organization               : SheikhKhalifa Medical City, Abu Dhabi -UAE

Duration                       : January 2009 till June 2011

Designation                 : Systems Engineer

Job Role                     : Design, Implementation and Support Microsoft Infrastructure

Respons i bilities and Nature of Job:

• Responsible for the design of the infrastructure and the capability of this infrastructure to provide the service required within budget.
• Developed and designed an updated R2 Active Directory structure based on the divisional hierarchy with Active Directory Integrated DNS; an Enterprise ISA 2006, TMG 2010 Array for firewall, Intrusion detection and proxy for web traffic; an Enterprise SQL Server 2005 Cluster;
• Implemented process and script to update administrative passwords across the entire network, scripts to set corporate wallpapers and utilize BGInfo to provide visual desktop information, customized workstations (WOW) to disable windows programs and features (GPO and scripting).
• Monitoring SKMC Servers through SCOM (Operations Manager 2007) and deploying OS and patches through SCCM.
• Designed, implemented and supporting the Exchange 2007 infrastructure using CCR/MS Cluster.
• Implemented and supporting MS Clustering 2003/2008 for SQL 2005/2008, File and print server and Exchange.
• Creating standard Legato Net worker backup policies and taking back-up of the servers. Restoring the data as per the customer request.
• Implemented Altiris Deployment Solution 6.9 SP3/HP RDP for automated OS deployment for desktops and Servers, HP BladeSystem c7000 - ProLiant BL460c
• Implemented Citrix XenApp 6.0 and published business applications to a group of users.
• Designed and implemented VMware ESX 4.0 infrastructure Farms
• Migrated Physical servers to VMware virtual P2V infrastructure using VMware converter tool, SAN / Common storage sizing and design related to the VMware virtual infrastructure.
• Deft in server consolidation using VMware Enterprise products (ESXi 4.1, vmotion, vcenter, HA using Multiple host servers, etc) Disaster recovery management using VMware SRM
• Responsible for installing HBA, Zoning and LUNs assignment on EMC Clariion CX4-480 SAN

3)

Organization               : Esquire Systems

Client                          : HSBC Bank, Dubai - UAE

Duration                      : August 2008 till November 2008

Designation                 :  Senior Systems Administrator

Job Role                     : Solution Architect for HSBC Bank, Middle East

Responsibilities and Nature of Job:

• Design IT solution for all the new projects at HSBC
• Work closely with the customers, understand and suggest infrastructure requirement based of the project activities
• Open purchase request order for the new infrastructure
• Assemble and install Windows 2003 operating systems and other application
• Co-ordinate with other IT groups on moving the server to production
• Support the new environment for initial one month and then handover the support to the Operations team

4)

Organization               : Fidelity Business Services India Pvt Ltd

Duration                      : April 2005 till August 2008

Designation                 :  Senior Systems Engineer

Job Role                     : Team lead for Enterprise Integrated Systems management (EISM) Group

Responsibilities and Nature of Job:

• Managing technical support team which is responsible for infrastructure services on Microsoft Windows technology
• Creating standard server build and define processes for Group Policy deployment
• Troubleshooting Active Directory replication problems, DNS, DHCP and WINS
• Distribute packages via Altiris server across all the desktops and servers
• Review and remediate software distribution failures
• Handing on-off technical issues to other technical teams for resolution.
• Preparing monthly work status report and updating technology specific documents.

5)

Organization               : Accenture Services Pvt Ltd

Duration                      : May 2003 till April 2005

Designation                 :  Senior Software Engineer

Job Role                     : Technical Support Analyst

Responsibilities and Nature of Job:

• Technical support of Operating System (Windows NT/2000)
• Monitoring servers using BMC patrol Express.
• Implementation of BMC Patrol V7 on BG infrastructure
• Installing and configuring Active Directory KM, Netapp KM, Exchange KM.
• Backup Management, Reporting and Recovery. Virus Protection and Eradication.
• Maintenance of MS Exchange Environment and Troubleshooting Microsoft Cluster and SAN
• Provision of Internet Access and Management of Web marshal.
• Support for RAS and ACE servers and provision of user assistance out of UK office hours
• Call Management using Peregrine Service Center Tool.

Additional Responsibilities:

• Selected based on performance to join the UK project implementation team for BG Group (Technology Transformation Programme) TTP 2.

Job Scope:

• Implementation of Windows 2003 domain. Migrating User accounts from Windows NT to Windows 2003 Domain
• Implementation of Altiris Deployment Server 6.0, Veritas Netbackup 5.0
• Implementation of Quest AD tool sets – (Active Roles, Quest Reporter, Quest Restore and Spotlight on AD) and BMC Patrol Enterprise Manager 4.5
• Implementation of Netapps Filer (NAS) – FAS 270 and FAS 940

Complete project was implemented at BG head office, located at United Kingdom.

Address: 100 Thames valley park, Reading, Berkshire, United Kingdom (UK).

6)

Organization               : i2 Technologies Software Pvt Ltd

Duration                       : July 2000 till April 2003

Designation                 :  Systems Administrator

Job Role                     : Support Analyst

Responsibilities and Nature of Job:

• Configuring and troubleshooting desktops, laptops and servers.
• Troubleshoot Operating System problems; Install all desktop based applications for the users.
• Setting up Remote Access Service for Lotus Notes Client users.
• Installation & maintenance of Windows NT & 2000 DNS, DDNS, DHCP and WINS Servers for the i2 DOMAIN.
• Installation and support of MS Windows based machines of over 500 workstations and 240+ Servers (Dell Servers -Power Edge 300,2400,4300,4400,6450 and Compaq Servers -1800R, ML350, 6500R, 8500R) running Windows NT 4.0/2000 operating systems.
• Worked as a Technical Lead to fully consolidate and migrate i2 NT Domain to a single mixed mode Windows 2000 Active Directory Domain.
• Implementing and administration of Active Directory services, replication and enforcing Domain wide Group Policies.
• Administering Exchange server 5.5, MS Proxy server 2.0 and IIS. 

Played key role in setting up Data Center for i2 Technologies at Khanija Bhavan Bangalore

Educational Qualification     :          

• Ba chelor Degree in Computer Application (BCA)
• Diploma in Computer Science & Engineering

Certifications            :

• ITIL V3 Foundation Level
• Microsoft Certified System Administrator (MCSA) on Windows 2000
• Microsoft Certified System Engineer (MCSE) on Windows 2000