Job Description:

We are in immediate need of some Oracle Certified professionals in KSAOur Company is trying to recruit only the senior candidates:

> Provide quality control, vision, and audits to the network operation center (including Network Infrastructure, service desk, OSS, ITIL Process, disaster recovery and business continuity).

> Responsible for the performance for NOC vendor, ensuring that they align and meet the 
business objectives and goals.

> Hold regular departmental meetings with customers and vendors

> Responsible for measuring the SLA, KPIs, OLA, and OPIs

> Responsible for create, modify and audit all network operation documents including 
ITIL documents. 

> Monitor how effective the NOC is in providing excellent customer service by talking to 
customers on a routine basis and conducting customer surveys

> Effectively communicates Business, PMO, and Solution Delivery to ensure durability of alignment technical delivery with business objectives to maximizes productivity

> Responsible for professional support to NOC IT infrastructure provided by company

Qualification Requirements:

> Bachelors Degree (Information Technology/ComputerScience/Computer Engineering/C omputer Technology)

> more than ten Years Experience.

> Certification: CCNP, CCIP, CCIE SP is plus, ITIL, PMP, Master Degree is plus.