HELPDESK SHIFT LEADER jobs in SAUDI
Posted date [19-Aug-2024]
(ID: 1723974)
Must be responsible for handling complaints (from both staff and customers),recording the agents attendance, identifying, understanding and resolving the problem and root cause of each incident, achieving SLA’s on an individual, team and helpdesk level
Requirement:
#Basic educational Degree qualifications.
#Excellent working skills.
#Previous, relevant experience is preferred.
#Be a smart person with good communication and interpersonal skills.
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