About the company
Adeed is a Saudi Private Company, Founded in 1995 to meet the demands of the growing telecommunications & IT industry in Saudi Arabia. Adeed was formed to provide, design, and build various integrated Telecom & IT solutions for different organizations. In the same time Adeed provides high professional Training, Systems Support, Consultancy Services and Security Solutions for corporate and other institutional facilities. Our Firm brings an integrated, total-facility and Up-to date Solutions approach to the market.
Responsibilities
1) Fault Management support Trouble ticket management, Prioritization, Fault diagnosis, Remote fault resolution, Management and control of fault progression, Escalation of technical support, Dispatch of FLM-FO staff 2) Performance and Capacity monitoring support support:Performance monitoring collects, analysis, and reports indicating element and network performance;periodical evaluation of the network node and availability of network capacity. 3)Configuration Management support coordinate all changes to the system configuration, detail and coordinate network change.responsible for actual configuration and provisioning activities within the network, planned events, software introduction, and impact analysis.
Requirements
Back Office Engineer -at least 3 years related work experience in telecom network operation and maintenance or 2 years of huawei DATACOM maintenance experience. Familiar with office standard packages (Word, PowerPoint, etc). Familiar with OSS and dispatch systems. Excellent communication skill . Ability to manage the project progress and handle in-depth technical issues. Strong team development and leadership skills.
Adeed is a Saudi Private Company, Founded in 1995 to meet the demands of the growing telecommunications & IT industry in Saudi Arabia. Adeed was formed to provide, design, and build various integrated Telecom & IT solutions for different organizations. In the same time Adeed provides high professional Training, Systems Support, Consultancy Services and Security Solutions for corporate and other institutional facilities. Our Firm brings an integrated, total-facility and Up-to date Solutions approach to the market.
Responsibilities
1) Fault Management support Trouble ticket management, Prioritization, Fault diagnosis, Remote fault resolution, Management and control of fault progression, Escalation of technical support, Dispatch of FLM-FO staff 2) Performance and Capacity monitoring support support:Performance monitoring collects, analysis, and reports indicating element and network performance;periodical evaluation of the network node and availability of network capacity. 3)Configuration Management support coordinate all changes to the system configuration, detail and coordinate network change.responsible for actual configuration and provisioning activities within the network, planned events, software introduction, and impact analysis.
Requirements
Back Office Engineer -at least 3 years related work experience in telecom network operation and maintenance or 2 years of huawei DATACOM maintenance experience. Familiar with office standard packages (Word, PowerPoint, etc). Familiar with OSS and dispatch systems. Excellent communication skill . Ability to manage the project progress and handle in-depth technical issues. Strong team development and leadership skills.
