SAP CRM Functional Consultant
Posted date [26-Feb-2024]
(ID: 1645475)
Position: SAP CRM Functional Consultant (Saudi Arabia)
Industry Type Petroleum / Oil & Gas
Functional Area IT - Software
Location of Job Al Khobar - Saudi Arabia
Job Description Roles and Responsibilities:
• Experienced in CRM Services like IC Win client, IC Web client, Product, Mobile service, Service Level Agreement, Service Contract customizing, Service Plan and Service Order Management.
• Should be able to evaluate the system strategies and requirements related to new SAP CRM components; recommending and implementing them.
• Responsible for leading the design and configuration streams within complex SAP solutions.
• Developing and documenting the detailed design and configuration of the business process
• Should be able to develop functional specifications for reports, forms, and interfaces, modifications, and data conversions.
• Ensure the solutions are tested properly and signed off by super users before the system changes are moved to the production environment.
• Day to day activities include: process design and gap analysis to standard SAP functionality within the business blueprint project phase, including influencing of key business stakeholders; configuration of SAP including management of system testing; legacy data mapping and integration to other modules and legacy applications.
Knowledge/ Skills:
• A minimum of Five (5) years experience in the configuration, delivery, and support of all SAP CRM processes and 2 full SAP CRM project life cycles of significant size, scope and complexity.
• Involvement in SAP CRM opportunities as either overall lead or solution lead/architect would be advantageous.
• Strong communications skills and ability to communicate and influence at all levels
Desired Candidate's Profile
Education Basic - Bachelor of Science
Nationality Saudi Arabian
Industry Type Petroleum / Oil & Gas
Functional Area IT - Software
Location of Job Al Khobar - Saudi Arabia
Job Description Roles and Responsibilities:
• Experienced in CRM Services like IC Win client, IC Web client, Product, Mobile service, Service Level Agreement, Service Contract customizing, Service Plan and Service Order Management.
• Should be able to evaluate the system strategies and requirements related to new SAP CRM components; recommending and implementing them.
• Responsible for leading the design and configuration streams within complex SAP solutions.
• Developing and documenting the detailed design and configuration of the business process
• Should be able to develop functional specifications for reports, forms, and interfaces, modifications, and data conversions.
• Ensure the solutions are tested properly and signed off by super users before the system changes are moved to the production environment.
• Day to day activities include: process design and gap analysis to standard SAP functionality within the business blueprint project phase, including influencing of key business stakeholders; configuration of SAP including management of system testing; legacy data mapping and integration to other modules and legacy applications.
Knowledge/ Skills:
• A minimum of Five (5) years experience in the configuration, delivery, and support of all SAP CRM processes and 2 full SAP CRM project life cycles of significant size, scope and complexity.
• Involvement in SAP CRM opportunities as either overall lead or solution lead/architect would be advantageous.
• Strong communications skills and ability to communicate and influence at all levels
Desired Candidate's Profile
Education Basic - Bachelor of Science
Nationality Saudi Arabian
