Job Responsibilities:

Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance

• Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
• Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction
• Direct the customer to the relevant advisor who will attend to him
• Call customers to get follow feedback on their visits to ATM.
• Be part of the Telemarketing activities during campaigns.
• Support the reception in managing the courtesy vehicles.
• Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.