IT Operation Services Manager
Posted date [11-Feb-2024]
(ID: 1638623)
Company profile
Saudi Business Machines Ltd. (SBM) is the General Marketing and Services Representative of IBM World Trade Corporation in Saudi Arabia – the Kingdom’s leading provider of end-to-end enterprise information technology solutions, based on the complete range of IBM hardware and software products.
SBM’s strength comes from the depth and breadth of its systems integration, consultation and implementation services. Together with services in networking, business recovery and operations support, SBM brings a complete set of offerings to bear on behalf of its customers. SBM also provides tailored maintenance and services support for IBM and non-IBM products.
Job description
Support SBM in achieving its business goals of market share and profit.
Establish and maintain effective working relationships with customers.
Recommend and implement goals, objectives and practices for providing effective and efficient services.
Secure staffing resources as needed to meet work plan objectives and critical Territory Objectives.
Plan, organize, supervise, review and evaluate the work of staff in a manner conducive to high sales performance and personal accountability.
Assist the Business Development departments in identifying new technology offering needs and solutions to enhance market shares and position the department as a lead in the market.
Qualifications
BA or BS degree (MBA is preferred)
Arabic speakers Preferred.
Saudi Business Machines Ltd. (SBM) is the General Marketing and Services Representative of IBM World Trade Corporation in Saudi Arabia – the Kingdom’s leading provider of end-to-end enterprise information technology solutions, based on the complete range of IBM hardware and software products.
SBM’s strength comes from the depth and breadth of its systems integration, consultation and implementation services. Together with services in networking, business recovery and operations support, SBM brings a complete set of offerings to bear on behalf of its customers. SBM also provides tailored maintenance and services support for IBM and non-IBM products.
Job description
Support SBM in achieving its business goals of market share and profit.
Establish and maintain effective working relationships with customers.
Recommend and implement goals, objectives and practices for providing effective and efficient services.
Secure staffing resources as needed to meet work plan objectives and critical Territory Objectives.
Plan, organize, supervise, review and evaluate the work of staff in a manner conducive to high sales performance and personal accountability.
Assist the Business Development departments in identifying new technology offering needs and solutions to enhance market shares and position the department as a lead in the market.
Qualifications
BA or BS degree (MBA is preferred)
Arabic speakers Preferred.
