Siebel UCM Online Integration Technical Consultant
Posted date [25-Feb-2024]
(ID: 1644956)
Position Siebel UCM Online Integration Technical Consultant
Industry Type: Banking / Financial Services / Broking
Functional Area :IT - Software
Location of Job Riyadh - Saudi Arabia
Other Benefits TAX-Free, virtually expense-free opportunity
Job Description Our client, a well established Bank in Saudi Arabia is implementing Siebel/UCM Customer Core and CRM system for retail, golden, corporate and financial institutes’ customers. The objective of this program is to establish consolidation mechanism for customers’ data and customers’ relationships in an enterprise–wide 24X7 repository to be shared by all bank’s applications. This job exists to assess, analyze, develop, support, identify, and propose Siebel/UCM Customer Core and CRM hardware & software components which satisfies applications online integration requirements. In addition, this position requires the job holder to provide training and conduct knowledge transfer sessions on an ongoing basis as requested by the Bank. Scope: Develop and support by working collaboratively with the program team. Determine applications’ hardware & software requirements. Align technical analysis with existing and future RB systems architecture and ASI middleware, taking in consideration security and business continuity measures. Principal Accountabilities: 1. Managing UCM repositories and performing repository migration. 2. Development of tools and automation to support routine activities - e.g. Migrations, Housekeeping, Monitoring, Troubleshoot daily issues and conduct weekly maintenance in the project environments. 3. Investigate and resolve architecture issues, with UCM vendor as necessary 4. Responsibility for the configuration and maintenance of UCM items such as workflow, Assignment Manager, tools, scripting, business services and EAI 5. Develop, adapt and shares technical knowledge with IT staff and Seibel Customer Core. 6. Translate high level technical requirements into operational tasks to prepare project documentations by adhering to Riyad Bank SDLC. 7. To provide training and knowledge transfer to his bank appointed peers in order to forment team atmosphere and enable resolution of technical issues. The intended knowledge transfer should be structured in a detailed manner by providing a plan which reflects the actual activities and tasks to be completed during the knwolege transfer. The job holder should also provide appropriate and relevant documentaion pertaining to the knwoledge transfer activities. 8. To abide by any instructions provided by his Manager with respect to the scope of work.
Desired Candidate's Profile
Profile Personal Profile and Knowledge: 1. Sieble UCM configuration & Administration experience. 2. XML programming experience. 3. Experience in a Software Development environment. 4. Siebel Core Consultant certification (7 or greater) is prefered. 5. Understand concepts of Siebel EAI and Siebel Data interface. 6. An understanding of hardware architectures (e.g., servers, memory, I/O subsystems, tape backups, storage devices, etc.). 7. Siebel application deployment planning and execution. 8. Experience across different Operating Systems AIX & Windows. 9. Experience of Scripting/Automation build package tools (typically in escript). 10. Through understanding of IT industry standards and protocols. 11. Good knowledge of legacy system and front-end channels integration. Skills: • 5+ years of Siebel application developmkent, integration and support engagement in the area of Siebel 7.8 and higher. • 2+ years experience in leading application support teams in Siebel technology and success with both large and small projects. • Experience with Sieble Universal Customer Master (UCM) application is a plus. • Good communication skills. • Able to work without supervision. • Able to manage own and team tasks effectively. • Understanding of project lifecycle and deliverables. • Skilled in communication and presentation of information and status reports to team members andexternal teams. • Support staff and recognising the contributions of others to ensure the achievement of team goals. Language: English, ( Arabic is a plus) Experience: 1. Minimum three to five years experience as technical specialist in Siebel online inetgration. 2. Excellent experience and knowledge of Siebel UCM/CRM, Sieble data model, data objects, Sieble front end application and data warehouse solution including technical platforms, RDBMS (Oracle), ETL tools, data mining and reporting BI tools. Qualification and Academic: • Bachelor Degree in CS, CIS or relevant field. • At least 5 years experience in IT environment and data analysis, design and architecture of database. • Experience and knowledge of RDBMS (VSAM, Oracle, DB2, SQL server etc.) • Experience in Java, C++, Perl, .Net or Oracle Developer is preferred.
Education Basic - Bachelor of Science , Bachelors in Computer Application ( Computers )
Nationality Any Nationality
Industry Type: Banking / Financial Services / Broking
Functional Area :IT - Software
Location of Job Riyadh - Saudi Arabia
Other Benefits TAX-Free, virtually expense-free opportunity
Job Description Our client, a well established Bank in Saudi Arabia is implementing Siebel/UCM Customer Core and CRM system for retail, golden, corporate and financial institutes’ customers. The objective of this program is to establish consolidation mechanism for customers’ data and customers’ relationships in an enterprise–wide 24X7 repository to be shared by all bank’s applications. This job exists to assess, analyze, develop, support, identify, and propose Siebel/UCM Customer Core and CRM hardware & software components which satisfies applications online integration requirements. In addition, this position requires the job holder to provide training and conduct knowledge transfer sessions on an ongoing basis as requested by the Bank. Scope: Develop and support by working collaboratively with the program team. Determine applications’ hardware & software requirements. Align technical analysis with existing and future RB systems architecture and ASI middleware, taking in consideration security and business continuity measures. Principal Accountabilities: 1. Managing UCM repositories and performing repository migration. 2. Development of tools and automation to support routine activities - e.g. Migrations, Housekeeping, Monitoring, Troubleshoot daily issues and conduct weekly maintenance in the project environments. 3. Investigate and resolve architecture issues, with UCM vendor as necessary 4. Responsibility for the configuration and maintenance of UCM items such as workflow, Assignment Manager, tools, scripting, business services and EAI 5. Develop, adapt and shares technical knowledge with IT staff and Seibel Customer Core. 6. Translate high level technical requirements into operational tasks to prepare project documentations by adhering to Riyad Bank SDLC. 7. To provide training and knowledge transfer to his bank appointed peers in order to forment team atmosphere and enable resolution of technical issues. The intended knowledge transfer should be structured in a detailed manner by providing a plan which reflects the actual activities and tasks to be completed during the knwolege transfer. The job holder should also provide appropriate and relevant documentaion pertaining to the knwoledge transfer activities. 8. To abide by any instructions provided by his Manager with respect to the scope of work.
Desired Candidate's Profile
Profile Personal Profile and Knowledge: 1. Sieble UCM configuration & Administration experience. 2. XML programming experience. 3. Experience in a Software Development environment. 4. Siebel Core Consultant certification (7 or greater) is prefered. 5. Understand concepts of Siebel EAI and Siebel Data interface. 6. An understanding of hardware architectures (e.g., servers, memory, I/O subsystems, tape backups, storage devices, etc.). 7. Siebel application deployment planning and execution. 8. Experience across different Operating Systems AIX & Windows. 9. Experience of Scripting/Automation build package tools (typically in escript). 10. Through understanding of IT industry standards and protocols. 11. Good knowledge of legacy system and front-end channels integration. Skills: • 5+ years of Siebel application developmkent, integration and support engagement in the area of Siebel 7.8 and higher. • 2+ years experience in leading application support teams in Siebel technology and success with both large and small projects. • Experience with Sieble Universal Customer Master (UCM) application is a plus. • Good communication skills. • Able to work without supervision. • Able to manage own and team tasks effectively. • Understanding of project lifecycle and deliverables. • Skilled in communication and presentation of information and status reports to team members andexternal teams. • Support staff and recognising the contributions of others to ensure the achievement of team goals. Language: English, ( Arabic is a plus) Experience: 1. Minimum three to five years experience as technical specialist in Siebel online inetgration. 2. Excellent experience and knowledge of Siebel UCM/CRM, Sieble data model, data objects, Sieble front end application and data warehouse solution including technical platforms, RDBMS (Oracle), ETL tools, data mining and reporting BI tools. Qualification and Academic: • Bachelor Degree in CS, CIS or relevant field. • At least 5 years experience in IT environment and data analysis, design and architecture of database. • Experience and knowledge of RDBMS (VSAM, Oracle, DB2, SQL server etc.) • Experience in Java, C++, Perl, .Net or Oracle Developer is preferred.
Education Basic - Bachelor of Science , Bachelors in Computer Application ( Computers )
Nationality Any Nationality
