Duty Supervisor AMS-GRO00043
Description
Al Maha Service, a class of your own
With greater understanding of the pitfalls that beset the modern global traveler, we've put together great deals that will help smooth the path, globally, no matter where you are.
From the meet & greet on arrival at the aircraft by private hostess who will clear all airport formalities to impeccable service of a private boutique terminal on departure, or chartering a private aircrafts, we have crafted an irresistible package of offers, privileges & bespoke services for you to enjoy.
Qatar Airways Group has a vacancy within Al Maha Services department, based in DOHA, QATAR.
Duty Supervisor AMS
Selected candidate is responsible to organize resources effectively and co-ordinate necessary activities to ensure efficient, productive and risk free operation at shift basis and to provide effective leadership and promote positive teamwork within AMS operation. He/she constantly needs to communicate with AMS Team and other necessary parties and assist in overall functioning of the day to day AMS operation. Selected individual required to report problems arising and potential situation that may lead to dissatisfaction of both guest and employees to AMS management.
The candidate needs to understand and demonstrate at all times the importance of upholding the highest personal and professional standard and to have positive and passionate attitude towards the customers, employees and organization. He/she will assess problems/complaints and situations, taking prompt and corrective action and ensuring the best possible satisfaction to the both guest and employees along with that situation of a delicate nature is handle with utmost discretion and confidentiality. He/she will act as Monthly Duty Manager [MDM] while assisting the Manager MAS for his/her role.
Qualifications and Requirements
- Minimum 'A' Level or equivalent with 3 years experience in a premium hospitality/service environment.
- Previous experience in a leadership role preferably within premium hospitality/airline/airport/service environment with supervision of a large diverse workforce
Behavioral attributes.
- Demonstrated ability to manage relationships at all levels with administrative and technological ability.
- Well developed business like communication skills, both verbal and written.
- To be able to make decision independently, support own positive thinking, analysis situations and provide effective solutions and suggest/implements methods to prevent repetitions.
- Genuine service/people focused attitude and understanding of needs of multi cultural working/operating environment with
- High level of versatility and to be able to adapt many varied needs of the operations/people.
- To be able to recover services where while providing alternative solutions, organize own workload and others work independently.
- Arabic speaker would be preferred
Due to the high volume of applications that we receive, only successful applicants will be contacted.
Job :Administration
Primary Location: Intra Gulf-Qatar-Doha
Organization :Ground Services
Schedule :Full-time
Job Level :Team Leader
Job Type: Standard
Description
Al Maha Service, a class of your own
With greater understanding of the pitfalls that beset the modern global traveler, we've put together great deals that will help smooth the path, globally, no matter where you are.
From the meet & greet on arrival at the aircraft by private hostess who will clear all airport formalities to impeccable service of a private boutique terminal on departure, or chartering a private aircrafts, we have crafted an irresistible package of offers, privileges & bespoke services for you to enjoy.
Qatar Airways Group has a vacancy within Al Maha Services department, based in DOHA, QATAR.
Duty Supervisor AMS
Selected candidate is responsible to organize resources effectively and co-ordinate necessary activities to ensure efficient, productive and risk free operation at shift basis and to provide effective leadership and promote positive teamwork within AMS operation. He/she constantly needs to communicate with AMS Team and other necessary parties and assist in overall functioning of the day to day AMS operation. Selected individual required to report problems arising and potential situation that may lead to dissatisfaction of both guest and employees to AMS management.
The candidate needs to understand and demonstrate at all times the importance of upholding the highest personal and professional standard and to have positive and passionate attitude towards the customers, employees and organization. He/she will assess problems/complaints and situations, taking prompt and corrective action and ensuring the best possible satisfaction to the both guest and employees along with that situation of a delicate nature is handle with utmost discretion and confidentiality. He/she will act as Monthly Duty Manager [MDM] while assisting the Manager MAS for his/her role.
Qualifications and Requirements
- Minimum 'A' Level or equivalent with 3 years experience in a premium hospitality/service environment.
- Previous experience in a leadership role preferably within premium hospitality/airline/airport/service environment with supervision of a large diverse workforce
Behavioral attributes.
- Demonstrated ability to manage relationships at all levels with administrative and technological ability.
- Well developed business like communication skills, both verbal and written.
- To be able to make decision independently, support own positive thinking, analysis situations and provide effective solutions and suggest/implements methods to prevent repetitions.
- Genuine service/people focused attitude and understanding of needs of multi cultural working/operating environment with
- High level of versatility and to be able to adapt many varied needs of the operations/people.
- To be able to recover services where while providing alternative solutions, organize own workload and others work independently.
- Arabic speaker would be preferred
Due to the high volume of applications that we receive, only successful applicants will be contacted.
Job :Administration
Primary Location: Intra Gulf-Qatar-Doha
Organization :Ground Services
Schedule :Full-time
Job Level :Team Leader
Job Type: Standard
