v� CCNA Certified professional from CISCO
v� Cisco Certified Network Professional (CCNP – Routing & Switching �) from CISCO
v� Worked with IBM (Contract Employ of Info Services Bangalore) as a Network Engineer
v� Proven ability to be a strong professional with the sound knowledge of the new technologies and advance applications.
v� Great understanding of the issues related to the hardware and software with the profound ability to resolve the issues and problems.
v� Provide 2nd level troubleshooting and support to maintain network infrastructure that consists all devices and technologies to ensure high availability and minimize downtime.
v� DC (Data Centre) and DR (Disaster Recovery) Hosting and Infrastructure Monitoring.
v� Configuration of�� Switches [VLAN Creation etc]
v� Installation & Upgrade of software on Routers as per update change control process.
v� Maintaining / Updating the WAN/ DC& DR LAN diagram.
v� Collection and verification of monthly uptime/downtime report from MPLS Service Provider vendor.
v� Enforce security policies of HHML on Router and Checkpoint.
v� Dealer roll out that involves Anti virus installation on desktops and router installation.
v� In case of links going down taking necessary action to coordinate with the existing Service Provider� for restoration of the same [internet/WAN] on priority.
v� Responsible for preparation of all periodic reports as well as all invoicing relating to the service.
v� Provide backup and recovery operations support whenever necessary and periodically.
v� MPLS network Uptime / Downtime reports to HHML.
v� Fault finding on Internet connectivity and Firewall and coordinating with respective vendors for resolving the same.
v� Configuration and trouble shooting of CISCO Router and Nortel Router
v� Configured more than three hundred Nortel Router (1001 SR)both Radio frequency and copper link
v� Trouble shooting of IP address Issues
v� Knowledge in OSI layer structure.
v� Preparing Daily Check list for Device Health Check Up
v� Maintaining and Monitoring devices CPU utilization like Check point firewall.
v� Generating tickets by using Ticketing tool CODESK
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