following pos.

CUSTOMER SERVICES ADVISOR 

This post aims to provide support to the customer services team in offering professional and quality customer service. The incumbent would also respond to customer enquiries through emails and phone.

Skills and competencies required:

• Achievement 
• Flexibility 
• Professional Confidence 
• IT skills (equivalent to ICDL)
• Customer Service Orientation 
• Team Working 
• Spoken and written English (IELTS band 6.0 or equivalent) 
• Advanced level of spoken and written Arabic 
• Proven Financial experience — cash collection and reconciliations 
• Spoken and written English (IELTS band 6.0 or equivalent)

Completed application forms should be returned to

Only candidates that are short listed for the job will be contacted by the British Council, if you are not contacted, your application has not been taken any further. Please note that short listing may take up to one month after the deadline date.

Creating opportunity for people worldwide 
The British Council is committed to a policy of equal opportunity and is keen to reflect diversity of UK society at every level within the organization.

We welcome applications from all sections of the community. We guarantee an interview to disabled candidates who meet essential criteria. The United Kingdom’s international organization for educational opportunities and cultural relations.

We are registered in England as a charity.