Operations Managers
As an Operations Manager you will be a senior member of the contact centre managing the day to day processes and our people in our prestigious new operation. You will be responsible for managing a number of team leaders and for productivity and performance, against contractual service levels and the Silah operational excellence model.
As an Operations Manager you will be a senior member of the contact centre managing the day to day processes and our people in our prestigious new operation. You will be responsible for managing a number of team leaders and for productivity and performance, against contractual service levels and the Silah operational excellence model.