Position :Manager - Service
Industry Type Industrial Products / Heavy Machinery
Functional Area Installation / Maintenance / Repair
Location of Job DAMMAM - Saudi Arabia
Job Description :
Our client a Leading Crane and Component manufacturer in the middle east is looking to expand its team. To lead a service team in KSA, Qatar and Bahrain and bring in the budgeted service revenue for the region. He would be responsible for Techno/ Commercial consultation to our clients
Desired Candidate's Profile
Profile 1.Technically and administratively leading and guiding the service team. 2.Achieving service (Field service, Spares and Refurbishment) sales with target Gross margin 3.Market penetration and enquiry generation through companies and Govt. organizations with cranes installed base primarily focusing on existing clients. 4.Follow up on inquiries, submission of quotations, negotiations, follow ups and finalization 5.Exploring and developing the SERVICE business opportunities and developing partnerships to increase market share. 6.Key account management and customer relations 7.Development of the regional market identity 8.Co-coordinating refurbishment project execution with HQ. 9.Rendering the warranty jobs and control of warranty cost and ensuring high customer satisfaction with quality service. 10.MIS reporting and project analysis 11.Maintenance of critical stocks at KSA and quarterly and annual stock take as per HQ guidelines
Qualifications and Competencies
1.Engineering degree (Mechanical or Electrical).Additional Management qualification will be an advantage.
2.6-8 years experience in service selling of capital goods industry in KSA or Gulf market. 3.Fluent in English language (Written & Oral) and Arabic preferable
4.Excellent knowledge of the Microsoft Office Package •Being an active team worker and capable of handling a team of 8-10 service engineers + order processing personnel. •Must have a proven track record of achieving sales targets •Must be self motivated and target driven •Having intimate experience with overhead travelling & suspension cranes will be an advantage •Having experience in selling After Sales Services and Products in an industrial environment •Having knowledge of the Saudi Arabian /GCC Market will be an added advantage •Must be ready to travel extensively to cover the whole market. •Must Have Techno/ Commercial Experience
Education Basic - Bachelor of Technology/Engineering ( Electrical , Mechanical )
Nationality Any Nationality
Industry Type Industrial Products / Heavy Machinery
Functional Area Installation / Maintenance / Repair
Location of Job DAMMAM - Saudi Arabia
Job Description :
Our client a Leading Crane and Component manufacturer in the middle east is looking to expand its team. To lead a service team in KSA, Qatar and Bahrain and bring in the budgeted service revenue for the region. He would be responsible for Techno/ Commercial consultation to our clients
Desired Candidate's Profile
Profile 1.Technically and administratively leading and guiding the service team. 2.Achieving service (Field service, Spares and Refurbishment) sales with target Gross margin 3.Market penetration and enquiry generation through companies and Govt. organizations with cranes installed base primarily focusing on existing clients. 4.Follow up on inquiries, submission of quotations, negotiations, follow ups and finalization 5.Exploring and developing the SERVICE business opportunities and developing partnerships to increase market share. 6.Key account management and customer relations 7.Development of the regional market identity 8.Co-coordinating refurbishment project execution with HQ. 9.Rendering the warranty jobs and control of warranty cost and ensuring high customer satisfaction with quality service. 10.MIS reporting and project analysis 11.Maintenance of critical stocks at KSA and quarterly and annual stock take as per HQ guidelines
Qualifications and Competencies
1.Engineering degree (Mechanical or Electrical).Additional Management qualification will be an advantage.
2.6-8 years experience in service selling of capital goods industry in KSA or Gulf market. 3.Fluent in English language (Written & Oral) and Arabic preferable
4.Excellent knowledge of the Microsoft Office Package •Being an active team worker and capable of handling a team of 8-10 service engineers + order processing personnel. •Must have a proven track record of achieving sales targets •Must be self motivated and target driven •Having intimate experience with overhead travelling & suspension cranes will be an advantage •Having experience in selling After Sales Services and Products in an industrial environment •Having knowledge of the Saudi Arabian /GCC Market will be an added advantage •Must be ready to travel extensively to cover the whole market. •Must Have Techno/ Commercial Experience
Education Basic - Bachelor of Technology/Engineering ( Electrical , Mechanical )
Nationality Any Nationality
