Role purpose:

Work in the Customer Care function for Vodafone Qatar to deliver the best experience possible to our Customers. Showing our Customer Obsession by constantly striving to provide better experiences and taking ownership of Customer problems, delivering on our vision of being the most admired brand in Qatar.

Key accountabilities and decision ownership:

Teamwork –

• Interacts with colleagues in an effective manner. Respects others and works well within the team

• Work as part of a team to ensure offering a really awesome customer experience at all times.   

Communication-

• Speaks clearly and fluently and writes in a clear and concise manner. Uses appropriate style and language for communication

• Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.  

Professionalism-