About the company
Adeed is a Saudi Private Company, Founded in 1995 to meet the demands of the growing telecommunications & IT industry in Saudi Arabia. Adeed was formed to provide, design, and build various integrated Telecom & IT solutions for different organizations. In the same time Adeed provides high professional Training, Systems Support, Consultancy Services and Security Solutions for corporate and other institutional facilities. Our Firm brings an integrated, total-facility and Up-to date Solutions approach to the market.
Responsibilities
1. Responsible for the allocation, attendance and quality of 24x7x365 monitoring(8 hours day time work and 16 hours on-call). 2. Responsible for analyzing the faults and report them in proper escalation path. 3. Responsible for pending faults and tracking report to Customer and Huawei. 4. Responsible for daily/weekly/monthly service interruption, trouble shooting records and faults reports to Customer and Huawei.
Requirements
Back Office Engineer - at least 3 years related work experience in telecom network operation and maintenance Familiar with office standard packages (Word, Excel, PowerPoint, etc) Ability to handle in-depth technical issues Familiar with MA5600, UA5000, MA5100/MA5103. Familiar with Internet protocols (TCP/IP, SMTP, Routing protocols, 802.1Q etc.) Familiar with Data network; VoIP H.248, MGCP; TDM V5; Frame relay and ATM. Designing, managing and troubleshooting fault in MSAN, DSLAM & RAN ADSLsystems.
Adeed is a Saudi Private Company, Founded in 1995 to meet the demands of the growing telecommunications & IT industry in Saudi Arabia. Adeed was formed to provide, design, and build various integrated Telecom & IT solutions for different organizations. In the same time Adeed provides high professional Training, Systems Support, Consultancy Services and Security Solutions for corporate and other institutional facilities. Our Firm brings an integrated, total-facility and Up-to date Solutions approach to the market.
Responsibilities
1. Responsible for the allocation, attendance and quality of 24x7x365 monitoring(8 hours day time work and 16 hours on-call). 2. Responsible for analyzing the faults and report them in proper escalation path. 3. Responsible for pending faults and tracking report to Customer and Huawei. 4. Responsible for daily/weekly/monthly service interruption, trouble shooting records and faults reports to Customer and Huawei.
Requirements
Back Office Engineer - at least 3 years related work experience in telecom network operation and maintenance Familiar with office standard packages (Word, Excel, PowerPoint, etc) Ability to handle in-depth technical issues Familiar with MA5600, UA5000, MA5100/MA5103. Familiar with Internet protocols (TCP/IP, SMTP, Routing protocols, 802.1Q etc.) Familiar with Data network; VoIP H.248, MGCP; TDM V5; Frame relay and ATM. Designing, managing and troubleshooting fault in MSAN, DSLAM & RAN ADSLsystems.
