Applications are invited for the post of Spa Therapist.
Job Description:
The Position: To guide, advise, consult and provide a full range of professional services to the customer ensuring that various services such as relaxation and treatment facilities are provided. This position will be the primary contact within the spa and will carry out the appropriate safe health, beauty and spa treatments, which have been agreed with individual guests and to consult and recommend the sales of a wide range of health and beauty products.
Job Accountabilities:
1. Advise and consult with guests and visitors on the full range of facilities, treatments and services of the spa, and to recommend the individual and confidential treatments, which are most suited to their needs.
2. Carry out the agreed treatments and recommendations with the guests, maintaining an ongoing dialog and service advice according to the exact procedures for the various treatments. Follow a well-organised and prepared schedule of treatments and use of facilities for each guest and be personally responsible for managing the range of guest activities which includes treatment reservations, billing, preparation of facilities and products, clearing and cleaning of facilities and treatment areas at conclusion of services
3. Ensure that guests receive and have access to all spa facilities and individual treatment requirements and ensure that proper pre- and post-consultation is held on their treatments. Actively promote the spa services, and sales of product ranges which are retailed within the hotel/resort
4. Liaise and co-ordinate arrangements with various other units such as housekeeping services, laundry and cleaning services, maintenance and Food & Beverage to ensure that each guest receives consistent and comprehensive services
5. Ensure the individual and general spa work areas are kept supplied with the full range of treatment and sales products, and that all these work areas are maintained in a neat, professional, hygienic, and safe manner. Health and Safety inspections and standards of operation are to be maintained at all times.
Experience and Qualifications:
Degree in Health, Beauty or Fitness from a recognised institute with a minimum of 3 years work experience in health, beauty or fitness.
Experience in procedures and carrying out of treatments in a spa facility. Knowledge of the practices relating to the physiology of treatments, health and beauty treatments and aspects of health and safety.
Additional written and spoken Languages will be preferred. Knowledge of First Aid or medical training.
Education: Bachelor's Degree
Key Skills: Spa, Therapist
Industry: Airlines
Role: Masseur
