Description:

We are one of the leading construction company in Kingdom, looking for IT Support Specialist with min 2 years experience, should join us immediately.

CANDIDATE MUST HAVE

• Good Communication Skills
• Good Analytical Skills
• Good Customer Service Orientation
• Good Hardware and Networking Fundamentals
• Good Knowledge on Microsoft OS and Applications
• Good knowledge in MS office suite (especially Outlook)
• Good knowledge in troubleshooting Desktop / Laptop / Multijet Printers/ Scanner

Skills

• Should have knowledge on Service desk
• Certifications – MCP / MCSA / MCSE/ CCNA – Preferred

Responsibilities

• Manage normal desktop/laptop/printer/other user devices
• Manage basic network related incidents
• Incident investigation, diagnosis and resolution
• Detection of possible problems and notification to the problem management
• Support in resolution of major incidents
• Provides progress updates to customers throughout the life cycle of an incident.
• Ensures that users are satisfied with the resolution and call closure
 

Additional Information Posted By: HR Category Job Classification -> Information Technology Experience Required : Jobs by Experience -> 02 to 05 Years Country Jobs by Location -> Saudi Arabia