Vendor Account Manager:
Qualification/Capabilities:
• Excellent management, communication and negotiation skills.
• Vendor management skills (contracts, RFx, performance measurement,…etc.)
• Capability to bring out high standard of quality, through process and procedures
• Fluent English language
Key Accountabilities:
Financial:
• Invoices review
• SLA review and penalties deduction
• Saving during the contract negotiation
Customer/Client:
• SLA compliance assurance for better service delivery
• Issues escalation
• Assist CSD PM in the Procurement process / Requirements Fulfillment Assurance
Suppliers/ Vendors:
• Contracts management
• Performance review
• Escalation
• Acquiring new vendors/technology
Internal Processes:
• Modifying processes aimed to achieve internal efficiency and effectiveness.
• Produce regular reports on services performance and achievements
• Researching and/or recommending internal service, structure or system changes /improvements
 	
	
	Qualification/Capabilities:
• Excellent management, communication and negotiation skills.
• Vendor management skills (contracts, RFx, performance measurement,…etc.)
• Capability to bring out high standard of quality, through process and procedures
• Fluent English language
Key Accountabilities:
Financial:
• Invoices review
• SLA review and penalties deduction
• Saving during the contract negotiation
Customer/Client:
• SLA compliance assurance for better service delivery
• Issues escalation
• Assist CSD PM in the Procurement process / Requirements Fulfillment Assurance
Suppliers/ Vendors:
• Contracts management
• Performance review
• Escalation
• Acquiring new vendors/technology
Internal Processes:
• Modifying processes aimed to achieve internal efficiency and effectiveness.
• Produce regular reports on services performance and achievements
• Researching and/or recommending internal service, structure or system changes /improvements
 
   
 
  
 
  

 
             
             
             
             
             
             
             
             
             
            