Over the last two years, du has established itself as the new telecommunications company of the UAE. By the end of 2008, over 3 million people had chosen to adopt our services and become our customers.
We offer fixed and mobile telephony, broadband connectivity and IPTV services to individuals, homes and businesses, and carrier services for businesses. Above all, we offer value, while we continue to deploy state-of-the art technology to keep enhancing the service experienced by our customers.
As a rapidly-growing enterprise, we have close to 2,000 staff working to enhance and expand our bouquet of service offerings. Our people hail from over 60 countries - we mirror the rich cultural diversity of our nation, while being able to serve our customers in a variety of languages.
Job Purpose:
o Perceive and analyze business requirements, ensuring user satisfaction.
o Support the stability of the customer care and billing system, with excellent understanding of Rating, Interconnect and Roaming implementation.
o Ensure end-user satisfaction and new requirements are correctly accommodated in the system.
o Analyze and resolve systems problems.
o Transform user requirements into detailed functional and technical design.
Qualification:
o Bachelor of Science degree in a computer related discipline.
o Minimum of 7 years experience in all areas of IT & Billing.
o Excellent written and oral English skills.
o Excellent understanding of the Billing systems and application.
o Relational database.
o Good System analysis and design, good knowledge of formal analysis and design methodologies is a plus.
o Thorough knowledge of Rating, Interconnect and Roaming (BSCS Version 6.0 and above).
o Good knowledge of mediation modules to collect usage files for Network components and TAP files for GSM roaming partners.
