KAR Group, a leading business group in the distribution and supply of spare parts is looking for suitable candidates for the post of Customer Service Representative for its operations in KSA. Only candidates who are university degree holder in business management or engineering  may apply. Minimum 5 years of experience in GCC in a similar environment is required. Should possess excellent communication skills in English and Arabic. Should be a strategic thinker and result oriented personality with good team playing spirit.
Job Description:
> Dealing with sales and after sales support including processing of customer inquiries and sending them quotations.
> Provision of support to sales team in developing sales plans.
> Execution of orders and order confirmation along with related documentation including billing.
> Liaison with finance, sales, warehouse, logistics and technical teams.
> Analysis including fast and slow moving items, back orders, lost orders.
> Support sales team to expedite sale of the slow moving/dead stock.
> Effective filing system by-customer and by-supplier.
> Periodical follow up with customer for collection of past dues.
> Coordination with technical team for resolution of customer technical claims and with finance for issuance of credit notes as required.