Ali & Sons Company LLC, which was established in 1979, began its meteoric rise by providing quality services to the oil and gas industry. However, this was only the beginning. Under the dynamic leadership of His Excellency Ali Bin Khalfan Al Mutawa Al Dhahry, Chairman of the Group, Ali & Sons diversified its activities and operations by establishing new businesses within several sectors of the local economy.
Today, the Group has a well established presence in the Automobile Sector, Commercial, Oil & Gas, Retailing, Contracting, Property Management, Manufacturing, Information Technology and Merchant Banking.
Responsibilities :
• Coordinate with the Customer Relations Representative (Sales) with regard to customers’ vehicles to be serviced, which was received in the showroom
• Coordinate with Sales Executive (Used Cars Section) for servicing the section’s vehicles
• Coordinate with Customer Relations Representative (After Sales) for solving customers’ complaints
• Make preliminary evaluation whether work will be covered under warranty, customer will pay, etc.
• Obtain prior repair approval from the customer when required
• Advise the customer on the type of service needed & on the overall performance of the vehicle
Qualification & Skills :
Degree/ Diploma in Mechanical / Automobile Engineering - Fluency in Arabic and English - Computer literate
Minimum 3 years experience in a similar position.
Today, the Group has a well established presence in the Automobile Sector, Commercial, Oil & Gas, Retailing, Contracting, Property Management, Manufacturing, Information Technology and Merchant Banking.
Responsibilities :
• Coordinate with the Customer Relations Representative (Sales) with regard to customers’ vehicles to be serviced, which was received in the showroom
• Coordinate with Sales Executive (Used Cars Section) for servicing the section’s vehicles
• Coordinate with Customer Relations Representative (After Sales) for solving customers’ complaints
• Make preliminary evaluation whether work will be covered under warranty, customer will pay, etc.
• Obtain prior repair approval from the customer when required
• Advise the customer on the type of service needed & on the overall performance of the vehicle
Qualification & Skills :
Degree/ Diploma in Mechanical / Automobile Engineering - Fluency in Arabic and English - Computer literate
Minimum 3 years experience in a similar position.
