Call Center Head
Posted date [12-Dec-2024]  (ID: 1776010)

Company profile

The Saudi Credit Information Company (or Saudi Credit Bureau) is a national institution offering consumer credit information services to respective members in the Kingdom of Saudi Arabia. The company was established by the ten commercial banks operating in Saudi Arabia within the context of the current banking act and regulations issued by the Saudi Arabian Monetary Agency (SAMA). 

The objective of the Credit Bureau is to help credit providers make improved lending decisions quickly and more objectively. To achieve this, the Credit Bureau aggregates credit related information among participating members to provide the credit providers with a more complete risk profile of the customer. Participating members disclose credit related information to and obtain information from the Bureau to assess the credit worthiness of their existing and prospective customers, which enhances the credit providers risk assessment capabilities to determine whether or not the customer is likely to repay. More importantly the Credit Bureau operations will facilitate higher levels of transparency in the consumer credit market and provide customers with good credit history with better leverage in how they obtain credit.


Job description

• Responsible for budgeted expenditures and cost controls within the company’s financial objectives and in liaison with Operations and Marketing. 
• Effectively control the operating and labor costs with optimum utilization of available resources. 
• Continue with emphasis on existing security arrangements to ensure confidentiality of the business. 
• Provide accurate and reliable reports and data to Operations to assist in analyzing the business. 
• Recommend upgrades to current system and meet with outside sources to review latest in equipment and technology. This should be done in conjunction with the IT department and operations. 
• Responsible for all training of operators and supervisors in conjunction with the training department to ensure quality service and optimum efficiency.


Qualifications

Communication Skills: 
Good comand of English and Arabic 
Planning 
Organizing 
Leadership 
Staff Supervision 
Staff Training and Development 
Administrative Skills 
Computer Skills


 
Additional Information
Posted By: Simah
Category Job Classification -> Others
Experience Required : Jobs by Experience -> 05 to 07 Years
Country Jobs by Location -> Saudi Arabia
Contact Address: P.O. Box: 8859
Olaya District -

Twin Tower Buildings (South Wing), Fifth Floor
Riyadh 11492
Kingdom of Saudi Arabia
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