CRM Agent / Customer service representative
Posted date [25-Feb-2024]
(ID: 1645000)
Category: Jobs Offered for CRM Agent / Customer service representative
Region: Dubai
Description: A Real Estate Company requires CRM agents to do the following:
•Answer inbound calls and assist customers with general inquiries
•Update the existing databases with changes and add non existing customer/prospective customer
•Educate clients on exiting projects and available opportunities.
•Follow up the requests of customers which includes e-mailing, faxing, doing checks on availability as well as liaising with other departments
Job Qualifications:
•Basic computer/windows platform knowledge - the person should be adept in using search tools, browsers and also email features;
•Familiarity of CRM systems
•Excellent verbal and written communication skills