INTERNET CUSTOMER CARE CENTER REPRESENTATIVE
Posted date [15-Feb-2024]
(ID: 1640230)
Company profile
Egypt Yellow Pages Ltdis the official publisher of Yellow Pages branded products in Egypt. Egypt Yellow Pages is the exclusive owner of the Yellow Pages™, and Walking Fingers & Design™, and YellowPages.com.eg™ trademarks in Egypt.
Egypt Yellow Pages Ltd. welcomes all Egyptian based businesses to list their company name, address and phone number in our print and online directories. As always, Egyptian businesses are entitled to one free regular type listing under a category of their choice in both the English and Arabic sections of the Yellow Pages directoryspecific to their location.
Job description
• Responds to customers and sales team inquiries.
• Wants to delight customers, above and beyond the call of duty.
• Has intimate knowledge of the customers’ needs.
• Able to communicate clearly, both written and in speech.
• Talks in a way the customer can understand.
• Has a "thick skin" and is able to handle complaints, even when handling unpleasant customers.
• Works accurate and with eye for detail.
• Performs data entry into corporate system.
• Inventories, receive, and shelves supplies.
Qualifications
• Good command of English language skills.
• Strong computer and internet research skills.
• Proficient in Microsoft Office
• Excellent at multi-tasking.
• Excellent communication & writing skills.
Egypt Yellow Pages Ltdis the official publisher of Yellow Pages branded products in Egypt. Egypt Yellow Pages is the exclusive owner of the Yellow Pages™, and Walking Fingers & Design™, and YellowPages.com.eg™ trademarks in Egypt.
Egypt Yellow Pages Ltd. welcomes all Egyptian based businesses to list their company name, address and phone number in our print and online directories. As always, Egyptian businesses are entitled to one free regular type listing under a category of their choice in both the English and Arabic sections of the Yellow Pages directoryspecific to their location.
Job description
• Responds to customers and sales team inquiries.
• Wants to delight customers, above and beyond the call of duty.
• Has intimate knowledge of the customers’ needs.
• Able to communicate clearly, both written and in speech.
• Talks in a way the customer can understand.
• Has a "thick skin" and is able to handle complaints, even when handling unpleasant customers.
• Works accurate and with eye for detail.
• Performs data entry into corporate system.
• Inventories, receive, and shelves supplies.
Qualifications
• Good command of English language skills.
• Strong computer and internet research skills.
• Proficient in Microsoft Office
• Excellent at multi-tasking.
• Excellent communication & writing skills.