AMEERDEEN.S
No:245,,MullaiNagar,NehrujiStreet,b.b .kulam,Madurai-625002
Email:amirdeen.32gmail.com,Mobile:+9 1-9566525983
CurrentRoleDescription |
DesktopSupportEngineer,Sysne tGlobalIndiaPvt.Ltd |
Skill/ExperienceSumm ary |
Around4yearsoftotalITISexperience. Performedinaclientfacingr oleatOffshoreCoordinatewithVendorsa ndotherstakeholders · DesktopSPOCforInautixInfrastructureDevelopmentManagement(BPI S)TeaminThoraipakkamCenter(ChennaiO ne) · Abilitytoestablishandmaintainproductivewo rkingrelationshipwithmanagement,cli entandteammembers. · ProvidedsolutionforCriticalIssues. · SkilledinfixingComputersoftwareissu es,PrintersCommunicationissuesandot herNetworkingrelatedissues. · Fosteralivelyandprofessionalworkenvironmentandvalues commitmenttoexcellence,innovation,a ndclientservice |
ProfessionalExperience:
CompanyName |
SysnetGlobalIndiaPvt.Ltd |
Duration |
SinceApril'2012–Tilldate |
RolesPlayed |
DesktopSupportEngineer: Providingtechn icalsupportforproductslikecomputers andprinters. Troubleshootinghardware,softwareandconnectivit yissuesforcomputers. Challengedtoprovidetimelyresolutionsfortheclien ts. · CheckingofVirusupdates,patchesupdates,Log details. · FilesandFoldersharingwithsecurityper mission. · HardwaresupporttoDesktops,Laptopsand Printers. · Providingtechnicalsupporttoclientsa crossdifferenttypesofapplicationsan dNetworkingissuestoensureseamlesspr oductivity. · Performingmonitoringandtuning,Installation,configuration,maintenance ofsystems,printersandapplicationsof tware. · TodeployimagesthroughRIS. · Troubleshootingfo Cisco Voip. · ConfiguringandTroubleshootingonLotusN otes. · Goodknowledgeinnetworkrelatedissues. · InstallationofdevicedriversandH/Wcomponent
· AdministratingandTroubleshootingnetworkprinterandstandaloneprinter · KnowledgeofremoteaccesssoftwarelikeDameWaretoo l. · PushingthesoftwarethroughAltristool
|
CompanyName |
Susee Information Systems Pvt.Ltd ,Madurai,India. |
Duration |
SinceJune’2009– Mar’2012 |
RolesPlayed |
System SupportEngineer: · Responsibletoensurehigheravailability ofsystemsandservices. · Receivingcallfromendusersthroughphoneandsupport. · CheckingofVirusupdates,patchesupdates,Logdetails. · HardwaresupporttoDesktops,LaptopsandPrinters. · Providingtechnicalsupporttoemployeesacrossdiffer enttypesofapplicationsandNetworking issuestoensureseamlessproductivity. · Performingmonitoringandtuning,Installation,c onfiguration,maintenanceofsystems,p rintersandapplicationsoftware. |
TechnicalSkills |
|
OperatingSystems |
Windows98/XP/vista/7/8 ,Linux |
languages |
C,C++,JAVA |
Databases |
Asp.net |
EducationSummary :
DegreeandDate |
Institute |
DiplomacomputerEngineering,(2006-2009) . |
KLNPolytechnicCollegeMadurai. |
Certifications:
Certification |
Institution |
Diploma in Hardware&Networking |
AccelItAcadmeyPvtltd. |
Softwareinstallation&Assembling |
AccelItAcadmeypvtltd. |
MCITP(MicrosoftcertifiedITprofessi onal) |
Sansboundsolutionpvtltd. |
PersonalDetails:
DateofBirth |
19-Mar-1991 |
Nationality |
Indian |
Gender |
Male |
MaritalStatus |
Single |
LanguagesKnown |
EnglishandTamil. |
PANcardNo |
BFWPA7331E |
PassportNo |
K9987295 |
I hereby declare that the above information is true to the best of my knowledge
Place: Madurai yours truly
Date: AMEER DEEN S