IT SUPPORT ENGINEER
Posted date [29-Apr-2024]  (ID: 1673859)

AMEERDEEN.S   

No:245,,MullaiNagar,NehrujiStreet,b.b .kulam,Madurai-625002

Email:amirdeen.32(at)gmail.com,Mobile:+9 1-9566525983

 

CurrentRoleDescription

 DesktopSupportEngineer,Sysne tGlobalIndiaPvt.Ltd

 

Skill/ExperienceSumm ary

Around4yearsoftotalITISexperience.

Performedinaclientfacingr oleatOffshoreCoordinatewithVendorsa ndotherstakeholders

·          DesktopSPOCforInautixInfrastructureDevelopmentManagement(BPI S)TeaminThoraipakkamCenter(ChennaiO ne)

·          Abilitytoestablishandmaintainproductivewo rkingrelationshipwithmanagement,cli entandteammembers.

·          ProvidedsolutionforCriticalIssues. 

·          SkilledinfixingComputersoftwareissu es,PrintersCommunicationissuesandot herNetworkingrelatedissues.

·          Fosteralivelyandprofessionalworkenvironmentandvalues commitmenttoexcellence,innovation,a ndclientservice

ProfessionalExperience:

CompanyName

SysnetGlobalIndiaPvt.Ltd

Duration

SinceApril'2012–Tilldate

RolesPlayed

DesktopSupportEngineer:

Providingtechn icalsupportforproductslikecomputers andprinters.            Troubleshootinghardware,softwareandconnectivit yissuesforcomputers.   Challengedtoprovidetimelyresolutionsfortheclien ts.

·          CheckingofVirusupdates,patchesupdates,Log details.

·          FilesandFoldersharingwithsecurityper mission.

·          HardwaresupporttoDesktops,Laptopsand Printers.

·          Providingtechnicalsupporttoclientsa crossdifferenttypesofapplicationsan dNetworkingissuestoensureseamlesspr oductivity.

·          Performingmonitoringandtuning,Installation,configuration,maintenance ofsystems,printersandapplicationsof tware.

·          TodeployimagesthroughRIS.

·          Troubleshootingfo Cisco Voip.

·          ConfiguringandTroubleshootingonLotusN otes.

·          Goodknowledgeinnetworkrelatedissues.

·          InstallationofdevicedriversandH/Wcomponent

 

·          AdministratingandTroubleshootingnetworkprinterandstandaloneprinter

·          KnowledgeofremoteaccesssoftwarelikeDameWaretoo l.

·          PushingthesoftwarethroughAltristool

 

 

 

CompanyName

Susee Information Systems Pvt.Ltd ,Madurai,India.

Duration

SinceJune’2009– Mar’2012

RolesPlayed

System SupportEngineer:

·          Responsibletoensurehigheravailability ofsystemsandservices.

·          Receivingcallfromendusersthroughphoneandsupport.

·          CheckingofVirusupdates,patchesupdates,Logdetails.

·          HardwaresupporttoDesktops,LaptopsandPrinters.

·          Providingtechnicalsupporttoemployeesacrossdiffer enttypesofapplicationsandNetworking issuestoensureseamlessproductivity.

·          Performingmonitoringandtuning,Installation,c onfiguration,maintenanceofsystems,p rintersandapplicationsoftware.

 

TechnicalSkills

 

OperatingSystems

Windows98/XP/vista/7/8 ,Linux

languages

C,C++,JAVA

Databases

Asp.net                                    

EducationSummary :

 

DegreeandDate

Institute

DiplomacomputerEngineering,(2006-2009) .

KLNPolytechnicCollegeMadurai.

Certifications:

 

Certification

Institution

Diploma in Hardware&Networking

                                AccelItAcadmeyPvtltd.

Softwareinstallation&Assembling

                               AccelItAcadmeypvtltd.

 MCITP(MicrosoftcertifiedITprofessi onal)

                              Sansboundsolutionpvtltd.

 

 

 

 

 

PersonalDetails:

 

DateofBirth

19-Mar-1991

Nationality

Indian

Gender

Male

MaritalStatus

Single

LanguagesKnown

EnglishandTamil.

PANcardNo

BFWPA7331E

PassportNo

K9987295

 

 

         I hereby declare that the above information is true to the best of my knowledge

 

 

Place: Madurai                                                                                             yours truly

 

Date:                                                                                                         AMEER DEEN S

Additional Information
Posted By: AMEERDEEN.S
Category Job Classification -> Information Technology
Experience Required : Jobs by Experience -> 02 to 05 Years
Gender Male
Location dubai
Country Jobs by Location -> UAE
Monthly Salary: 3000AED
Number of Vacancies: 1
Contact Address: NO.245,MUL;LAINAGAR,NEHRUJI STREET,B.B.KULAM
Contact Numbers: +91-9566525983
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