Job Description:

A leading software industry is looking for a

Senior Technical Support Consultant to join their dynamic team in Bahrain.

Job Responsibilities:

• Deliver customer training.

• Troubleshoot customer issues.

• Document issues in a CRM system.

• Ensure timely and accurate resolution of customer issues.

• Create and maintain online technical articles (Tips, FAQs, etc.)

for publication on company’s software website.

Qualification Requirements:

• Bachelor’s degree in Chemical Engineering.

• Experience in Microsoft platform and software development

• Excellent communication, interpersonal and customer relationship skills.

• Willing to travel occasionally to customer sites.

• Five years of experience in similar role and as a Process Control Engineer in the GCC.