Job Description:
Our client, a Middle East based bank is looking for a Process Analysis and Documentation Officer to join their team in Qatar. The ideal candidate will be responsible for analyzing and documenting the processes involved in the respective departments/ units and developing process improvements.
Job Responsibilities:
• Assist in the preparation of documents required for meeting ISO requirements.
• Ensure high standards of confidentiality and data backup exist to prevent loss or uncontrolled amendments to the approved policies and procedures and other documents.
• Possess a good understanding of process workflows, operating controls, banking best practices and regulatory requirements.
• Update policies and procedures manuals and flowcharts based on process improvements and process re-engineering.
• Liaise with the Group’s internal and external auditors to obtain information with respect to regulatory laws/ regulations.
Qualification Requirements:
• Minimum of three years of banking experience in GCC, in Branch Banking/ Operations/ Audit/ Internal Controls with a good understanding of the various facets of banking activities.
• University graduate in Business Administration, Business Process Re-engineering or equivalent.
• Excellent oral and written communication skills in English and Arabic (preferable).
• Should posse’s strong translation skills from Arabic to English and vice-versa.
• Exceptional policies and procedures and flowcharting drafting skills.
• Exceptional Microsoft Office (e.g., Word, Excel, Outlook, Visio) skills.
