CHIEF OF CUSTOMER EXPERIENCE STRATEGY
Posted date [05-Feb-2024]
(ID: 1635805)
Job Details:
Main Job Duties will include:
Leading the continuous, cross-functional and iterative process of researching, framing, designing, developing, staging, validating and monitoring the Customer Experience across all development functions, customer channels and touch-points, as well as, designing Customer Experience guidelines for all channels and touch-points.
Requirements:
-Appropriate academic qualifications are needed
-Previous, relevant experience preferred
-Must have working excellence in the same field
-Excellent communication and interpersonal skills
-Be a self motivated and presentable person
Main Job Duties will include:
Leading the continuous, cross-functional and iterative process of researching, framing, designing, developing, staging, validating and monitoring the Customer Experience across all development functions, customer channels and touch-points, as well as, designing Customer Experience guidelines for all channels and touch-points.
Requirements:
-Appropriate academic qualifications are needed
-Previous, relevant experience preferred
-Must have working excellence in the same field
-Excellent communication and interpersonal skills
-Be a self motivated and presentable person
