Customer Service Officer — Corporate Banking
Posted date [20-Feb-2024]
(ID: 1642576)
Al Rajhi Bank has been searching the Kingdom for professional Saudi Nationals exactly like you. At Al Rajhl Bank. we believe In cultivating a special relationship with our employees based on a common vision and shared values.
Responsibilities:
• Handle customer inquiries and requests
• Act as a single point of contact between the Corporate Banking Group and internal business partners when researching and resolving issues
• Prioritize issues and follow-up in a timely manner
• Support RMs and promote corporate banking products
• Prepare management reports
Qualifications:
• Diploma or Bachelor’s degree
• Minimum 3 years experience in customer service and financial services industry
• Thorough understanding of trade Finance, Lending Process and Account related matters
• Ability to serve customers at the highest level of proficiency
• Coherent communication skills in Arabic and English
• Knowledge of Islamic Banking
• Experience in hospitality or services industry is a plus
Responsibilities:
• Handle customer inquiries and requests
• Act as a single point of contact between the Corporate Banking Group and internal business partners when researching and resolving issues
• Prioritize issues and follow-up in a timely manner
• Support RMs and promote corporate banking products
• Prepare management reports
Qualifications:
• Diploma or Bachelor’s degree
• Minimum 3 years experience in customer service and financial services industry
• Thorough understanding of trade Finance, Lending Process and Account related matters
• Ability to serve customers at the highest level of proficiency
• Coherent communication skills in Arabic and English
• Knowledge of Islamic Banking
• Experience in hospitality or services industry is a plus
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