Instructing and supporting the personnel & clients through the methods of instruction and support of the company

RESPONSIBILITIES:
 Instructing courses with the excellent quality that company  expects following standard Training Procedures and participates/develop the course material
 Keeping up-to-date of changes in technology and introduction of new software products
 Constantly learning and preparing for new classes
 Answering all designated support questions from participants & personnel
 Turning in all required paperwork to appropriate personnel (Class Rosters, Evaluations, Expense Reports, Evaluation Scores/reports etc)
 Making sure that all questions asked in class that were not answered in class are followed up on and answered.
 Making sure that the classroom to be taught in is equipped with proper working equipment and materials before each class begins
 Keeping other Instructors informed of tips, tricks or any problems having to do with a particular software package
 Filling in Manual Change Request forms when an error is found in a manual and submitting the forms to Corporation
 Notifying the proper personnel about any hardware or software problems encountered in class
 Working with all of the other people in the operations area as a team player, and being committed to the overall success of the operations department and the company as a whole
 Exhibiting an enthusiastic and positive attitude in day to day activities

RESPONSIBILITIES :
 Instructing courses with the excellent quality that company expects following standard Training Procedures and participates/develop the course material
 Keeping up-to-date of changes in technology and introduction of new software products
 Constantly learning and preparing for new classes
 Answering all designated support questions from participants & personnel
 Turning in all required paperwork to appropriate personnel (Class Rosters, Evaluations, Expense Reports, Evaluation Scores/reports etc)
 Making sure that all questions asked in class that were not answered in class are followed up on and answered.
 Making sure that the classroom to be taught in is equipped with proper working equipment and materials before each class begins
 Keeping other Instructors informed of tips, tricks or any problems having to do with a particular software package
 Filling in Manual Change Request forms when an error is found in a manual and submitting the forms to Corporation
 Notifying the proper personnel about any hardware or software problems encountered in class
 Working with all of the other people in the operations area as a team player, and being committed to the overall success of the operations department and the company as a whole
 Exhibiting an enthusiastic and positive attitude in day to day activities

QUALIFICATIONS:

 Bachelors Degree from an accredited college or university in IT
 Internationally recognized certification in IT; such as Microsoft Office Certified Specialist (MOS) or Microsoft Office Certified Trainer (MOT) etc… It is also preferred if the candidate has any of the following: Microcomputer Training Experience, and/or Business Work Experience
 English and Arabic fluency. (French language is a plus)
 Excellent communication skills
 Dependable, Hard Working individual who is self-confident
 Responsible person who is a self-starter
 Demonstrates a positive and enthusiastic mental attitude

PLEASE NOTE THAT ARABIC SPEAKING IS MANADATORY & FRENCH LANGUAG IS AN ADDED ADVANTAGE