v� CCNA Certified professional from CISCO
v� Cisco Certified Network Professional (CCNP – Routing & Switching �) from CISCO
v� Worked with IBM (Contract Employ of Info Services Bangalore) as a Network Engineer
v� Proven ability to be a strong professional with the sound knowledge of the new technologies and advance applications.
v� Great understanding of the issues related to the hardware and software with the profound ability to resolve the issues and problems. v� Provide 2nd level troubleshooting and support to maintain network infrastructure that consists all devices and technologies to ensure high availability and minimize downtime. v� DC (Data Centre) and DR (Disaster Recovery) Hosting and Infrastructure Monitoring. v� Configuration of�� Switches [VLAN Creation etc] v� Installation & Upgrade of software on Routers as per update change control process. v� Maintaining / Updating the WAN/ DC& DR LAN diagram. v� Collection and verification of monthly uptime/downtime report from MPLS Service Provider vendor. v� Enforce security policies of HHML on Router and Checkpoint. v� Dealer roll out that involves Anti virus installation on desktops and router installation. v� In case of links going down taking necessary action to coordinate with the existing Service Provider� for restoration of the same [internet/WAN] on priority. v� Responsible for preparation of all periodic reports as well as all invoicing relating to the service. v� Provide backup and recovery operations support whenever necessary and periodically. v� MPLS network Uptime / Downtime reports to HHML. v� Fault finding on Internet connectivity and Firewall and coordinating with respective vendors for resolving the same. v� Configuration and trouble shooting of CISCO Router and Nortel Router v� Configured more than three hundred Nortel Router (1001 SR)both Radio frequency and copper link v� Trouble shooting of IP address Issues v� Knowledge in OSI layer structure. v� Preparing Daily Check list for Device Health Check Up v� Maintaining and Monitoring devices CPU utilization like Check point firewall. v� Generating tickets by using Ticketing tool CODESK �
