SERVICE DESK COORDINATOR
Posted date [06-Feb-2024]  (ID: 1636355)

Job Details:
*Receives and logs service requests and dispatches them for action.
*Escalates technical issues as appropriate.
*Interacts with support organizations to ensure restoration of service and/or identification and correction of core problems.
*Drive queries and checks to identify root causes of system faults.
*Troubleshoots incoming calls from clients regarding problems with desktop functionality, network connectivity and app assistance

Requirements:
*Must hold a Diploma/Degree or higher in Computer Sciences or related filed.
*Minimum 1-2 years relevant experience in the Service Desk.
*Professional certifications such as ITIL.
*Good Knowledge of MS Products

 
Experience Range 01 to 02 Years
Additional Information
Posted By: Gulf Jobs Service
Category Job Classification -> Others
Experience Required : Jobs by Experience -> 01 to 02 Years
Gender Any
Location Abudhabi
Country Jobs by Location -> UAE
Company Name Injazat Data Systems
Company Details
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