About the Company:

                     (ITS) Group, a leading integrated information technology solutions provider, offers superior products and services that enable organizations to keep pace with the evolving changes in today’s competitive business environment, and to meet future challenges and opportunities. At ITS, we are proud of our long and successful track record since our establishment in 1981.We have a profound understanding of the regions that we serve; their cultures, values and business practices. Our training and track record, combined with our technical expertise and know-how, account for our continued success in the region and beyond. This, together with our alliances with global leaders, enable us to provide imaginative customized IT solutions to suit each client’s unique local and international requirements.


Qualifications:

•  A Bachelors Degree from an accredited University or Education Institute in one of the following disciplines;• Computer Science • Information Systems• Communication Engineering • Electrical Engineering • Information and Communications Technology • Equivalent degrees
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• Previous experience working in a global and/or remote support environment, raising incidents in an incident management system (Remedy or similar) and escalating urgent issues. 
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• Knowledge of IT service areas, i.e. IT Support & Maintenance (S&M) and IT Operations & Management (O&M).

Additional Information Posted By: International Turnkey Systems Category Job Classification -> Information Technology Experience Required : Jobs by Experience -> 02 to 05 Years Gender Any Location cairo Country Jobs by Location -> Egypt