Support Manager
Posted date [14-Feb-2024]  (ID: 1639741)

Company profile

ConSol Partners provides staffing solutions in niche market areas for large scale hiring needs. ConSol Partners develop solutions to bridge the gap between the limitations of an agency model, and the costly outsourcing of projects via professional services.

Geographically our experience, capability and successes are global including; Europe, Middle East, Asia Pacific and the USA. Our engagement methodology is on a shared risk/reward partnership basis.

Job description

Our client, a major US networking vendor, have an urgent requirement for a senior Support Delivery Manager to act as the main technical point of contact for major Enterprise customers in Saudi and the Middle East. This role is to act as a Security specialist for the region. The role is to provide 3rd level technical support for customers, work with European TAC, provide pre and post sales consultancy. Technical account management and partner management is also part of the remit.

Qualifications

.Candidates must have strong expertise in networking security (minimum 6years experience).
Hands on experience in troubleshooting and configuration of Firewalls, VPN, IPSEC, IPS, IDS, AAA. Core routing experience in MPLS, BGP, OSPF, QoS. Experience of presenting a senior level. Background in a TAC environment is essential.
Cisco - CCIE, CCISP OR Juniper - JNCIE, JNCIA, JNICIS accreditations are advantageous. 

Fluency in English and Arabic is essential


 
Additional Information
Posted By: ConSol Partners
Category Job Classification -> Information Technology
Experience Required : Jobs by Experience -> 05 to 07 Years
Country Jobs by Location -> Saudi Arabia
Contact Address: Emirates Towers
Levels 41+42, Shaik Zayed Road
Dubai, UAE
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